Can I really download anything?

Yup, absolutely! Download anything in our collection as soon as you join Squijoo. You can downlaod as many templates as you like, anytime, anywhere. No limitations or rules -- just awesome templates. Yes, we know that means you can save big bucks with us.

How often will you have new templates?

Our designers are constantly slaving away to bring you the best. Our goal is to add a new template under each category every month. As we grow, we will hire more designers and deliver more and more digital goodies.

How do I download a template?

Simply browse to the template you want and click on the "Download" button. Login to your account if you are prompted to do so.

How do I use your templates?

Our templates are very easy to use if you have Adobe Photoshop OR Photoshop Elements. Visit our tutorial section to learn more.

Can I try any templates before I join?

Sure thing. Head on over to our freebies page and download a template. We have some awesome stuff there for you to try.

Where are you located?

In beautiful Houston, Texas, USA ... It's quite a nice city - you should visit some time!

Do you have any reviews from customers?

Yes of course ... check out our testimonials page to read what photographers are saying about us.

How do I change the size of a 12 x 12 album?

Album sizes can only be reduced in size by changing the width of each panel as follows:

  • For 10 x 10 : Change width to 22.376 Inches
  • For 8 x 8 : Change width to18.376 Inches
  • For 5 x 5 : Change width to12.376 Inches

Please make sure all elements are aligned correctly when you upload to the Millers Lab ROES prior to placing your order.

Word Art not downloading?

Some of the word art are direct links to the psd photoshop files. Try and SAVE them to your computer first then open the saved file in photoshop. Right click on the download button and choose "Save link as"

Getting a "Not the right type of document" error?

Open your Photoshop software first and go to File> Open and make sure you have "All Formats" in the "Files of type" window. Then chose the file to open and see if that works.

Fonts missing in template folder?

In some cases we do not have the licence to distribute fonts with the templates so we provide links. Open the file called "FontList.txt" ... inside it you will find links to where you can download the fonts for free online.

How do I use the exact Fonts in the template?

First install the fonts supplied with the template to your computer. Once installed to your computer they will automatically be available for use in your Photoshop software. To learn how to install fonts see:

  Why is your pricing so low?

Frankly speaking, we've lost our mind. You should take advantage of this low pricing before we come to our senses and raises the prices.

What payments do you accept?

We use the very popular company PayPal to process all payments. You can pay with PayPal funds OR any major credit card / debit card / bank account attached to your PayPal account.

Is my billing info safe?

Absolutely 100% safe. Paypal has some of the best security features and protection for online payments.

What if I don't like it? Can I cancel?

Yes .... you can cancel at anytime you like. We don't keep hostages. You'll even get to keep all the templates you have already downlaoded. Isn't that cool?

How do I get the templates printed?

Most of our templates are designed based on Miller's Lab specifications. However, you are free to use any printer you like.

What am I allowed to do with your templates?

You may create printed products for yourself or for your clients. You may also utilize them for displaying on a website or blog. You can create Jpegs and other flattened files to sell or give to your clients. You may NOT resell or giveaway any of our templates in photoshop psd format.

How do I cancel my membership?

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.

How do I change method of payment?

When you send money for preapproved payments such as a recurring payment, subscription, automatic billing, or installment plan, the money is first taken from your PayPal balance.

Here’s how to change the way you pay for preapproved payments if you don’t want to use your PayPal balance:

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click the name of the merchant for the agreement you want to change.
  6. Click Change in the Payment Method section.
  7. Select the payment method you’d like to use.

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